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Customer satisfaction questionnaire
General information about your company
Company Name
Responding person:
Director
Commercial Director
Purchasing Manager
Seller
Other position
Have you worked with Amdaris on previous projects?
Yes
No
Which companies offering similar services do you also work with?
Sales Promotion
Score out of 5. 5 representing the highest level of satisfaction.
Accuracy in receipt demands
5
4
3
2
1
Speed of processing the demands (contract, etc.)
5
4
3
2
1
Courtesy and behavior
5
4
3
2
1
The speed and quality of service
5
4
3
2
1
Services performed in a specific order
5
4
3
2
1
Service Offering
How do you evaluate the quality of our services:
Mutual confidentiality
5
4
3
2
1
Quality of services
5
4
3
2
1
Price competitiveness
5
4
3
2
1
Does the price correspond to the value of the service
5
4
3
2
1
Staff competence
5
4
3
2
1
Staff courtesy
5
4
3
2
1
Is the service provided on time
5
4
3
2
1
The cost of servicing
5
4
3
2
1
Customer Service
How do you assess the speed of response for:
Required information
5
4
3
2
1
Your verbal complaints (if held)
5
4
3
2
1
Your complaints made in writing (if held)
5
4
3
2
1
Ability to work with us
5
4
3
2
1
The ability to listen to your needs
5
4
3
2
1
Your opinions on the reliability of the company (the ability to meet all requrments)
5
4
3
2
1
Comments
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